Relocation Agent Network: eNetwork May 2015

Welcome to our latest eNetwork! This issue focuses on our 2015 Referral Prize Draw, Network Awards and our latest marketing campaigns. 

Do You Have an Accredited Relocation Specialist in Your Team?

Providing your business with another unique selling point, sign up an employee to take part in our bespoke online training programme...

The Importance of Service 
The Network’s online training programme – The Importance of Service – provides your business with an accredited Relocation Agent Specialist. Today, we have 250 accredited Relocation Agent Specialists across the Network, with another 500 people currently progressing through the online training programme.

Nominate Today in 3 Easy Steps
If you’re not one of the 56 member companies who have an accredited Relocation Agent Specialist in your team, sign up today...

1. Log-in to the v5 website

2. You will see the Online Training section in the top right hand corner of the v5 homepage. 

3. Select your name and click the blue 'go to training' button

4. Scroll to the 'training details' section and commence the Importance of Service Training programme

Referrals Matter


Launched on 1 January 2015, our Referral Prize Draw provides you with the opportunity to win a whole host of top prizes. May's Draw will be MONTHLY, giving you the chance to win &500 worth of store vouchers. And don’t forget at this year’s National Conference… TWO people have the chance to win &5,000 in our National Prize Draw!

Download Your Referral League Table
Find out the leading companies so far this year, as well as our top individual referrers. (Correct at time of publication)

Download Our Referral Winners So Far...
This year’s Referral Prize Draw competition is in full swing, with eight winners announced this year, each winning between &200 and &500 worth of store vouchers.


Referral Success in 14 Days!

Thomas Morris and Dey, King & Haria completed a Network referral within two weeks of the customer making an initial enquiry. Here’s both sides of the story...

The Thomas Morris Timeline 

-26 February 2015: Emma, from Thomas Morris’ Ramsey office, registered Mr & Mrs ABC as a buyer. The customers had a property to sell in an area covered by fellow member, Dey, King & Haria’s Watford office. Identifying this, Emma sent a Network referral to Dey, King & Haria, so that they could attend a valuation and received an update from Dey, King & Haria to confirm that the appointment had been made to visit Mr & Mrs ABC that afternoon.

-27 February: Dey, King & Haria listed the property for sale.

-7 March: Mr & Mrs ABC had an Open House, including 18 viewings. The day ended with two offers.

-W/c 9 March: Dey, King & Haria negotiated a sale on Mr & Mrs ABC’s property. Not only that, but the customer also agreed to purchase through Thomas Morris at Ramsey. So in addition to the sale fee, Thomas Morris also received a percentage of the fee from Dey, King & Haria because they referred the customer, earning a total of nearly &10,000!

Dey King & Haria
We received a property referral from Thomas Morris, as well as detailed information, which we found useful for our market appraisal preparation, as it gave us an insight into our prospective client’s property history. We met with [Mr and Mrs ABC] who had seen a house they instantly fell in love with and were eager to secure. We discussed price, fees and our marketing strategy which secured the instruction at the market appraisal. We arranged an open house for the weekend, which was attended by 18 hopeful buyers, including several acceptable offers within a week of the initial call from Thomas Morris.

"The customer is delighted to achieve a fantastic price on their property through Dey King & Haria and be a step closer to securing their dream home through Thomas Morris. This is the one of the reasons why we 
became a Network member, to help motivated clients with their relocation, and we look forward to many more success stories in the future.

At the time of publication, the anticipated completed date is June/July time.

From 1 January 2015 to 31 October 2015, Relocation Agent Network a division of Cartus Limited (together known as “Cartus”) are administering the 2015 Referral Prize Draws on behalf of Relocation Agent Network’s Advisory Council. Full Terms and Conditions can be found under Referral Prize Draws in the Members Area of the website. There will be two Final National Prizes of &5,000 each and in addition, there will be Monthly, Fortnightly and Weekly Prize Draws of store vouchers. Cartus’ decision in all matters relating to the Prize Draws is final. Cartus accepts no liability for any misunderstanding regarding the 2015 Referral Prize Draw as a result of the contents contained under this communication.

National Conference: Save the Date

The 2015 Relocation Agent Network National Conference will be held at:

London's Park Plaza Riverbank Hotel


Friday 13 November

Our decision to return to the Park Plaza Riverbank Hotel follows the success of our previous events and feedback from members in our 2014 post-Conference survey. Stay tuned for more updates and communications about this year's must-attend event!

The Venue
The venue has excellent travel links, extensive conference facilities, a well-equipped health and leisure suite and luxurious bar, lounge and restaurant amenities. In addition, the spectacular views overlooking the River Thames, Big Ben and the Houses of Parliament, provide the perfect setting for our Annual Conference.

The Park Plaza Riverbank has excellent rail and air links. Located near to Waterloo rail and underground station and Vauxhall rail and underground station, the venue’s location also offers direct links to Victoria, Kings Cross, St Pancras International, Euston and Paddington. Heathrow and London City airports are within easy reach via the underground and Gatwick can be reached using rail connections to Victoria. If you are planning to drive, the hotel does not have its own car park but there are car parks in close proximity to the Conference venue.

Staying The Weekend?
The Park Plaza Riverbank is close to many of London’s most popular tourist sites. The London Eye, the Houses of Parliament, Westminster Abbey, Buckingham Palace and Trafalgar Square are all within easy walking distance. Thames River boat trips are also available from nearby Westminster Pier and with Knightsbridge and Oxford Street a short distance away, early Christmas shopping is a possibility!

What the Conference offers you...
• Exclusive line up of impressive keynote speakers
• Top Central London venue that offers extensive conference facilities and great transport links
• Industry and market updates from leading business experts
• Trade exhibition of the industry’s latest suppliers and products
• Opportunity to network and share ideas with fellow members


2015 Awards


Best Agent Regional Award

The Changes

-Referral Performance Criteria. It’s no longer just about reaching that coveted top spot in your Referral League, but instead, making year on year improvements to your company's referral performance and the commitment made to our online referral training programme.

-Network Participation & Support. Do you attend our regional meetings, complete our monthly survey and actively promote your unique Network membership? All will go towards your final points score.

-Mystery Shopper. We will be conducting a mystery shopper exercise as part of the submission process. Taking place later in the year, our mystery shopper will really test your customer service skills and Local Expert status.

June’s Leading Contenders (so far)
Don't forget in June, we will announce the members from each region with the most award points. We stress that those members listed (our 'Leading Contenders'), will only be the leading agents so far in the competition, and we encourage members to continue to enter after this time. Watch out for our upcoming announcement to find out who's in the running so far!

Why Enter?
We encourage each of you to consider what a potential win will mean to your business:

-The sought-after title of ‘Best Agent in the Region’
-Each of the 16 winners will be in with a chance to win the coveted Agent of the Year accolade
-Photograph with celebrity Awards Dinner host for local promotion
-Winner’s press release
-Special award logo and lozenge

Newcomer of the Year *BRAND NEW FOR 2015*
If you joined Relocation Agent Network within 18 months of this year’s National Conference (Friday 13 November), then you have the opportunity to win the coveted title, Newcomer of the Year. Our Network Awards provide your business with great PR opportunities, so contact your Regional Development Manager for more details or download a submission form today:

Marketing Matters

Regional Maps
The four-page Regional Brochure Maps are designed to promote your unique Network membership. Materials are dual branded and include:

-Your logo on the front cover
-A map of your surrounding area eg North West, which highlights the number of member offices located there
-Prominent marking of your own office location on the regional map
-Logos from neighbouring member companies, demonstrating the high calibre estate agents we have in Relocation Agent Network
-Reasons why prospective customers should instruct you, including the Network’s affiliation with Cartus, your ‘specially selected’ status and appointment as the area’s Local Expert

Order Today
Download an order form today and email Ravensworth your request. We’ve already sent them your company logo, so all you have to do is complete the form. Should you wish to use another print provider, Regional Brochures will be available from your Regional Development Manager 

Summer Artwork 
Our summer campaign includes six designs, aimed at buyers, sellers and landlords. Click the links below to download your materials today.  




A4 Portrait A4 Portrait

A4 Portrait

A4 Landscape
A4 Landscape

A4 Landscape

A6 Portrait A6 Portrait

A6 Portrait

A5 Landscape

A5 Landscape

A5 Landscape
Banner/Footer Banner/Footer



A4 Portrait

 A4 Portrait  A4 Portrait 
A4 Landscape

A4 Landscape

 A4 Landscape

A6 Portrait

 A6 Portrait  A6 Portrait 

A5 Landscape

 A5 Landscape  A5 Landscape





A complete range of downloads are available from the Members Area, including A4 adverts (landscape and portrait), A5 landscape, A6 portrait, web banners and corner adverts. PLUS dual branded options!


Why Choose Us!

Presented as a fun and engaging infographic, the 'Why Choose Us?' artwork provides bite-sized facts about both the Network as a whole and you, the area's Local Expert. Whether it's how many hours Network members spend conducting customer services training, or the time you dedicate to achieving a successful sale. 

Artwork is available in A4 Portrait, A4 Landscape, A5 Landscape and A6 Portrait. PLUS - following member feedback - we have created an A1 Portrait version, for you to really engage the customer; ideal for your front window or office wall.  

Quick Download
Download your materials today:

 A1 Portrait A4 Portrait A4 Landscape A5 Landscape A6 Portrait





Dual Branded

Dual Branded Dual Branded Dual Branded  Dual Branded 


Visit the Members Area for a complete range of marketing materials for the 'Why Choose Us' campaign, including PowerPoint and PDF dual branded options.

Download all of our Marketing Materials from the Members Area 

Promotion. Promotion. Promotion.

Stand out from the crowd in your market place with your unique Relocation Agent Network membership...

Click the image below to see the latest promotions from across the Network. 


Added Value Deal Suppliers

We have negotiated a number of exclusive discounts and products, with each of our Added Value Deal suppliers, especially for you.

Find out more...

To find out the most up to date discounts and deals available to Relocation Agent Network members, please contact our suppliers directly. Visit the Members Area to keep up to date with the latest Added Value Deals.  


We would like to extend a very warm welcome to those new members who have joined us recently...

Olivers Estate Agents (Helston)
Thomas Marsh (Grays)
Hunters Estate Agents (Haywards Heath & Burgess Hill)
Burrells (Worksop)
David Ingram (Corsham)
Campbells (Daventry)
Horizon Estate Agents (Rochford)
Aberdein Considine (Scotland)
Andrew & Co Estate Agents (Ashford, Charing & New Romney)

And existing members who have added new offices to the Network:

Paul Dubberley (Bilston)
Snapes Estate Agents (Hazel Grove)
Moginie James (Pontcanna)
Homes Estate Agents (Hindhead)
Northfields (Acton)
Raine & Co (Codicote)
Saxton Mee (Hathersage & Bakewell)
Michael Poole (Eston)
Petty Estate Agents (Barnoldswick)
Trading Places (Urmston)
Dale Eddison (Skipton)
Moore & York (Coalville)
Lauristons (Kennington & Putney)
Ryder & Dutton (Royton)
Raine & Co (Broxbourne)
Manning Stainton (Garforth)

Are You Following Us?

Make sure you follow Relocation Agent Network on Twitter to keep up to date with the latest Network news, Referral Prize Draw information, new members and other industry updates. It's also a great way to keep in touch with your fellow members. 


#ReloAgent  #RAN15 

Terms & Conditions

Whilst every effort has been made to ensure the accuracy of this publication much of the data provided in this newsletter has been prepared by third parties for collation by Relocation Agent Network (a trading division of Cartus Ltd) and as such may include inaccuracies, typographical errors and omissions. Relocation Agent Network cannot be held liable for any inaccuracies found in the published data.